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Credit Repair

CBCS Collections

When a company says it provides excellent customer service to all its callers, you expect that to be true. However, consumers do not seem to think the CBCS collections company is holding up to that motto. CBCS National is a debt collector with headquarters in Columbus, Ohio and 10 separate call centers. The agency is in the business of making money from collecting very old debt.

Skip Tracing

CBCS collections agency uses the art of skip tracing to find you. The agency performs this amazing feat by contacting your neighbors, family members and former employers to locate your whereabouts. The agency will attempt (and sometimes succeed) in getting your cellular phone number, date of birth and social security number.

Several people report harassment for their family member’s debt. This aggressive tactic is designed to get you to disclose the person’s location as well as embarrass the person for not paying on something they may or may not owe. Although it is illegal for any business to disclose or discuss someone else’s debt with another party, CBCS appears to ignore the legality of this very important rule of consumer debt collection.

Abusive Calling

Do not expect the greatest treatment or respect if you choose to speak with CBCS National’s many representatives. People report rude, obnoxious and even disrespectful conversations with the agency’s workers. One of the most common tactics is screaming and yelling while still attempting to collect on debt.

Phishing for Private and Personal Information

Do not ever give out your private or personal information to any debt collector – especially CBCS. There are noted complaints on Internet forums about the agency telling consumers to fax personal information, such as social security cards and identification cards, to the company. Some consumers report that when they objected to this unsavory request, the agent became angry and abusive.

Validating the CBCS Debt

The first thing to do when CBCS contacts you is to validate the alleged debt. Remember, the obligation may not even be yours to pay. If this does not work, contact someone who can get answers for you. If you need assistance with CBCS National, contact the professionals who handle problems like yours every day.

CBCS contact information:

250 East Town Street
Columbus, OH 43215
(614) 222-4104

http://www.cbcsnational.com/index.html

References

  • http://cbcs.pissedconsumer.com/
  • http://www.ripoffreport.com/Search/cbcs.aspx
  • http://m.debtconsolidationcare.com/collection-agencies/cbcs-collection.html